Please find more information regarding the shipping of orders below:

DELIVERY TIME OF ARTICLES

Products listed in the webshop are delivered within the below working days per country:

Austria = 5 working

Belgium = 5 working days

Germany = 5 working days

France = 5-7 working days

UK = 5-8 working days

Eastern Europe = 7 working days

European Nordics = 6 working days

South Europe = 7 working days

Switzerland = 6 working days

Asia & Australia = 10 working days

Africa = 12 working days

USA & Canada = 8 working days

All other non European countries = 8 till 15 working days

SHIPPING YOUR ORDER

Our shipments are handled by TNT Post and TNT Post Parcel Service. Orders are sent in parcels if they do not fit through the letterbox. TNT Post is most effective when delivering to a home address.

SHIPPING DELAY

If you have received the shipping confirmation, but have not yet received the order, it is best to wait a couple of working days. In exceptional cases, TNT Post may take several days rather than 24 hours to deliver an order. Still haven't received your order 3 working days after receiving the shipping confirmation? Then please contact our customer service desk. Please state the order number in your e-mail or keep it to hand when filling in the contact form so we can help you as quickly as possible.